Privacy Policy
At Kidyard, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, contacting us, or purchasing our products.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
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Full name
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Contact number
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Email address
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Delivery address
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Billing and payment information
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Product inquiries and messages
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Information you provide when requesting a quotation or placing an order
We may also automatically collect limited information such as your IP address, browser type, device information, and website activity for security, analytics, and website improvement.
2. How We Use Your Information
We may use your information to:
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Respond to inquiries and customer requests
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Provide product information and quotations
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Process and fulfill orders
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Arrange delivery and installation
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Process payments
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Communicate with you about your order
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Improve our products, services, and website
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Prevent fraud and protect the security of our website
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Comply with applicable legal and regulatory requirements
3. Sharing of Information
Kidyard does not sell or rent your personal information.
We may share necessary information with trusted third-party service providers when required to provide our services, such as:
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Payment processors
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Delivery and logistics providers
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Installation personnel
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Website, hosting, and analytics providers
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Government authorities when legally required
We only share information that is reasonably necessary for the relevant purpose.
4. Payment Information
When you make a payment, your payment information may be processed by a third-party payment provider. Kidyard does not intentionally store complete credit or debit card information on our own systems.
Payment providers may have their own privacy policies and security practices.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and measure website performance.
You may adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.
8. Your Privacy Rights
Subject to applicable laws, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of information when legally permitted
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Withdraw consent where processing is based on consent
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Ask questions about how your information is collected and used
To make a privacy-related request, please contact us using the information below.
9. Children's Privacy
Kidyard sells outdoor play equipment intended for children, but our website and ordering process are intended for parents, guardians, and other adults.
We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.
10. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment providers, or other services. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
Any updated version will be posted on this page with a revised effective date.